5 Amazing Benefits Of Professional IT Support in 2019 (Infographic)

Aiden Dallas
3 min readMar 18, 2019


Modern information technology has transformed the business world. Could you imagine trying to do your job without access to a smartphone, a computer or the internet? We didn’t think so.

Regardless of the industry you work in, chances are that a large amount of what you do relies on the smooth and seamless operation of your IT equipment.

However, not all businesses have the resources or know-how to employ someone in an IT support role full time.

When things go wrong (and they inevitably will sooner or later), not having access to the necessary help can have some seriously detrimental effects. Engaging a professional IT support company is the perfect way to ensure that your business is able to function at its optimal level at all times, not matter what the often unpredictable world of IT throws at you.

If you’re keen to learn more, make sure you check out the following 5 amazing benefits of professional IT support.

1. Greater Efficiency

With a great IT support company in your corner, you’re able to focus all of your attention on your business and concentrate on what you do well.

It means that you don’t have to worry about hiring, training and continually upskilling your IT support staff.

Engaging a professional IT support company will also help to minimise (or even totally eliminate) costly downtime that can really damage your bottom line.

2. Increased Productivity

Staff with IT experience can often get roped into helping out with miscellaneous requests from coworkers even if IT support isn’t their official role.

This can bog them down and distract them from the job you’ve hired them to do. Even worse, staff without access to adequate IT support can spend hours and hours trying to solve a problem that a pro could have sorted in a matter of minutes.

Engaging an IT support provider can help ensure that everyone is able to get on with their jobs. It can streamline your operations and boost overall productivity.

3. Greater Security

As the business world becomes more and more integrated with the online world, cyber security is becoming a huge issue for businesses of all types.

A professional IT support company can help to stop damaging cyber attacks before they infiltrate your system.

They can also provide training that can help your staff recognize and avoid a wide range of risky behaviour and online threats.

4. A Great Return On Investment

Anything you invest in getting the right kind of professional IT support is guaranteed to repay itself many times over in the form of decreased downtime, happier clients and customers, and increased efficiency, productivity and security (especially if you don’t have the resources to engage full time IT support personnel).

It saves you having to train and upskill staff (by sending them on the professional development courses necessary to keep pace with the ever-changing digital world), and also eliminates to beed to house and maintain your own computer servers. This helps to save on both space and resources.

5. Freeing Up Resources

Spending less time on your IT support means that you’ll be able to free up resources to reinvest in other areas of your business.

Whether it’s more money towards your marketing budget or taking on that extra staff member to help expand your operations and take your business to the next level, engaging a professional IT support company can really make all the difference when it comes to allocating resources to where your business really needs it.

Thinking of harnessing the power of professional IT support to help boost your business? Get in touch with us today to find out more about what makes Qbit one of the most trusted IT support providers in Perth.

Article Source: 5 Amazing Benefits Of Professional IT Support in 2019 (Infographic)



Aiden Dallas

As a freelance copywriter I love the flexibility of working anywhere across the globe and all the opportunities that come with it.